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How to Redeem Your Exam Voucher

To redeem your voucher, please follow these steps:

  1. Visit the CompTIA Login Page: Navigate to https://login.comptia.org/.
  2. Log in or Create an Account: Use your existing credentials to log in, or create a new account if you don’t already have one.
  3. Access the Exam Scheduling Section: Once logged in, go to the “Schedule your exam” section and click on “Schedule Now”.
  4. Proceed with Exam Scheduling: Follow the steps to select your desired exam, location, and preferred date.
  5. Proceed to Checkout: When you reach the Cart area, click on “Proceed to checkout” to continue.
  6. Enter Payment and Billing Information: At the payment and billing step, locate the Voucher/Promotion Code field.
  7. Apply Your Voucher Code: Enter the voucher code (sent to you via email) into the field. The voucher will be applied immediately.
  8. Complete the Checkout Process: Review your details and complete the checkout process to finalize your exam registration.
  9. If You Purchased Retake Assurance: A retake voucher will be issued only if you do not pass your first attempt, after completing the retake submission form.

Terms and Conditions

  • Typically, vouchers are valid for 10 months from the date of purchase. Voucher expiration dates cannot be extended.
  • Vouchers cannot be transferred to someone else.
  • Vouchers are not refundable once received.
  • Vouchers are exam specific and not interchangeable.
  • Watch for exam retirement dates. Roughly every three years, exams retire and are replaced with updated versions with a different exam code. Buy the voucher suitable to your plans and write your exam before exam expiration dates.

Frequently Asked Questions

Once your purchase is complete, your exam voucher code will be sent to the email address you provided during checkout.

Typically, vouchers will arrive by email within fourteen (14) days.

Pass Retake Assurance is an optional add-on that allows you one additional attempt at the same CompTIA exam if you do not pass on your first try.
– If you pass your exam on the first try (congratulations), no further action is taken.
– The second voucher is valid only for the same exam you originally purchased.
– You must provide official proof of failure (score report) within 7 days of your failed exam via the submission form.
– No refund or voucher is issued if you pass.
– The second voucher is not transferable to anyone else.

Each voucher purchase is its own transaction, but you may buy multiple vouchers. Each voucher code will be send to you separately via email.

Voucher validity varies depending on CompTIA’s policies. Typically, vouchers are valid for 10 months from the date of purchase. We recommend checking CompTIA’s website for the most up-to-date details.

Standard vouchers do not include retake options

Yes, all CompTIA vouchers can be used to register for either an in-person or online exam.

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